How will insurers be impacted by the shift towards the ecosystem economy?

Man on his phone accessing a customer ecosystem

In the last decade, digital platforms have experienced immense growth, giving rise to sophisticated consumer ecosystems across nearly every industry. In insurance, new entrants have been particularly successful in capitalising on this trend, with some of the most recognisable, like Revolut and WeChat, graduating from start-up to household names in just 10 years or less. […]

What are consumers looking for in insurance in 2022?

Busy street crossing

Consumers across the world are slowly emerging from crisis mode after two long years spent in the grip of the COVID-19 pandemic. But the world they’re re-entering is one that’s been fundamentally altered. Over the past two and a half years life has been in fast-forward mode, requiring us all to rapidly change the way […]